2020 CSMFO Annual Conference

Implementing an IT Master Plan*

Thu, 10 Jan 2019
8:30 am - 9:45 am

Implementing an IT Master Plan*

Every year there are presentations on how to create an Information Technology (IT) Master Plan. But once the plan is completed, what comes next? The City of Rancho Mirage completed an IT Master Plan in 2016. The Information Services Manager was responsible for plan implementation, with oversight from a City Council Subcommittee and an IT Steering Committee. Panelists will discuss the pros and cons of Council oversight and IT Steering Committee involvement in the IT Master Plan implementation process. They will discuss dealing with ever-changing priorities, making plan revisions, and communicating successes and delays. They will also provide tips and insights of what works and what does not as the organization moves through the implementation of a five-year IT Master Plan.


  • Jason Jaurigue, Senior Information Services Manager, City of Rancho Mirage
  • Tom Jakobsen, Senior Partner, ClientFirst Technology Consulting