2022 CSMFO Annual Conference


FAQ- Pre-Conference

Q:  What platform is CSMFO using for the virtual conference?

A:  CSMFO has contracted with Pathable to bring this conference to you.  You will not need to download any plug-ins in order to access the platform.  We do recommend you download Zoom in advance, as it will be utilized when participating in our roundtable sessions or entertainment events.

Q: How will I access the virtual conference?

A: Registered attendees will receive an e-mail with a link in the days prior to the conference that will give you access to your profile and the virtual conference platform. You must click the link to build your profile.  This site will be your portal to the entire conference, including the conference schedule, access to the conference sessions and recordings, links to session materials, and more. This site is for registered attendees only, and passwords and access should not be shared with anyone who has not registered.  Please note that each attendee account may only have one device signed in at a time. 

Q:  Can I access the platform before the first day to make sure I am set up properly?

A:  Yes! We highly recommend you access the platform prior to the conference to feel comfortable moving around the site.  You will receive an e-mail with a link to build your profile and begin interacting on the platform a few days before the start of the conference.  You may add sessions and events to build your own agenda and reserve your spot in sessions and events in advance!

Q:  Can I receive CPE credit during the conference?

A:  Yes, CPE credit will be offered for the educational sessions as well as the keynote and general session presentations. CPE certificates will be emailed after the conference.  Please note in order to qualify for the credits and receive a certificate you must attend the sessions in their entirety and answer a few simple questions throughout each presentation.  We are unable to grant CPE credit in cases where technical difficulties disqualify eligibility.

Q:  Will there be exhibitors participating at the conference?

A:  Yes, there will be a virtual exhibit hall that highlights participating CSMFO exhibitors and sponsors.  Features include downloading documents or resources, viewing videos, chatting with booth attendees, or having a Zoom meeting with vendor representatives. 

Q:  Will content be available on-demand after the conference?

A:  Yes! You will be able to access all educational sessions and exhibit booths for 6 months after the conference on the same platform.  Simply use the same link and your log-in information.  Please note that CPE will not be provided for on-demand sessions.

Q:  Are attendees able to sign-up for CalPERS actuarial appointments?

A:  You may schedule a time for actuarial appointments by visiting the CalPERS booth in the virtual exhibit hall (this is a change from prior years).  You’ll be able to speak with a CalPERS actuary at their booth for more information and to schedule an appointment for after the conference.

Q: Can I participate in the sessions from my phone?

A: Yes, the platform is mobile friendly, but a computer or laptop will provide easier access.

Q:  What are the recommended system requirements?

A: Below are the recommended requirements for the best experience:

  • Desktop:

Desktop or laptop computer (note: most computers purchased within the past few years will exceed the minimum requirements stated below.)

  • Operating System:
  1. Mac: Mac OSX 10.7 or later
  2. Windows: Windows 10, 8, 8.1, 7, Vista (SP1 or later), XP (SP3 or later)
  3. Ubuntu: 12.04 or later
  4. Linux: Red Hat Enterprise Linux 6.4 or higher
  • Processor / RAM:
  1. Single Core 1Ghz or higher (Dual core 2Ghz or higher, 4G RAM recommended)
  • Web Browser:
  1. Windows: Chrome 72+, Edge 84+, Firefox 27+, or IE 11+
  2. Mac: Chrome 30+, Safari 7+Edge 84+, or Firefox 27+
  3. Linux: Chrome 30+, Firefox 27+
  • Internet Connection:
  1. 1.5 Mbps “up” minimum (3+ Mbps “up” recommended).  Note: wireless speeds are lower than your ISP’s advertised speeds.  You can use speedtest.net to test your speeds on your computer.